I BOUGHT AN ACER ASPIRE 5315 laptop at a WalMart Black Friday Sale for $347.00. What a great deal! But it was soon driving me insane, with a cursor that jumped, not just around in the text I was typing, but completely out of the window – to open and close programs, selecting blocks of text and deleting them, clicking on links, even shutting the laptop down at times.
I changed some sensitivity settings, but it didn’t help. Everyone said “you must be accidently putting some slight pressure on the keypad while you are typing”. No I wasn’t. I had my hands way up in the air. There wasn’t so much as a breath on the keypad.
I finally wrote to Acer Support. They were great! They wrote back right away and my problem has been solved. If you are having the same problem with your Acer, maybe this will help you.
Thank you for contacting Acer America. I apologize for the inconvenience that you have experienced. Frequently when typing, your wrists will brush the touchpad, causing the cursor to jump around or even leave the window. (NOT!) To adjust the sensitivity of the touchpad, go to Control Panel > Mouse > Device settings > Settings, and you should see Sensitivity in the list on the left with + next to it. Click the + next to Sensitivity and adjust the settings to your liking. Also check the Palm Check settings for another way to tweak your touchpad settings. If this still does not solve your problem, it may be that part of your hand is still touching the touchpad. To test this, you can try typing with your touchpad turned off. You can turn it off by holding the FN key, and pressing the F7 key.
Use the same key sequence to enable your touchpad again.
Another suggestion is to disable the tap-to-click option for your touchpad. I am including these steps below.
1.) In the system tray (Near the digital clock in the bottom right corner) right click on Touch Pad. This icon will look like a touchpad on a notebook or a red square with a white circular shape inside.
2.) Choose Mouse Properties or Pointing Device Properties.
3.) Click on the tab that says Tapping and proceed to step 4, or click on the tab labeled Device Settings and proceed to step 6.
4.) To disable Tap-to-Click while typing, ensure that the box next to “Tap off when typing” is checked. If this does not correct the issue, or you would prefer to disable the Tap-to-Click feature completely, ensure that there is NOT a check in the box next to “Tapping” (you can also adjust the speed of Tapping or the duration in which Tapping is disabled after you have pressed the last key while typing.)
5.) Click Apply and then OK.
6.) Click on the button labeled Settings.
7.) To adjust Tap-to-Click while typing:
a.) Click the plus (+) sign next to Sensitivity in the left menu.
b.) Click on PalmCheck
c.) To reduce the area required for tapping, move the slider towards Maximum. To increase the area, you can slide towards the Minimum
8.) If this does not correct the issue, or you would prefer to disable the Tap-to-Click feature completely:
a.) Click on Tapping in the left menu.
b.) Ensure that the box next to Enable Tapping is NOT checked.
9.) Click Apply and then OK.
If this does not resolve the issue, we suggest reinstalling the touchpad driver. I am including instructions on how to install the driver from your computer’s hard drive, using the eRecovery utility. If this does not correct your problem, you can try downloading the software at www.acerpanam.com, in the Drivers and Downloads section.
1. To start the eRecovery program move your mouse over the Empowering technology widget and click on the eRecovery Manager icon. You may also press ALT and F10 on the keyboard to start the program.
Please note: The first time you access the eRecovery feature, you will be prompted to create a password. Be sure to write this password down somewhere safe. If for any reason you do not have the correct password you will be unable to use any feature of the eRecovery.
The next window will have the options at the bottom of the window.
2. Choose Restore
3. Next, choose Install
4. Click on Windows Vista on the left side of the page
5. Choose driver.
6. In the list choose the item you wish to install
7. On the right click the install link and follow the prompts.
8. The system may restart when installation is complete
Online Technical Support
Even if you weren’t able to grab one of these Acer Aspire deals from Walmart, you may have similar settings for your laptop.
Looking for more information on Laptops?
Check out our section on Laptop books.
Latest posts by N2Tech (see all)
- Tips to Help you Protect your Online Business Reputation - February 18, 2014
- Author Interview with Alex Genadinik: How to Start A Mobile App Business, and How to Promote A Mobile App - February 18, 2014
- Deep Learning - February 12, 2014